What to Expect at #IOA2020
 Community Building
IOA Conference is a great opportunity to meet and collaborate with hundreds of your fellow ombuds. Between breakout sessions, general sessions, meals, reception events, and more you're bound to make friends along the way!
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 Concurrent Sessions
Self-select the education that is most relevant to you. We offer a wide variety of breakout sessions hosted by some of the brightest thought leaders in the ombuds community. View the Conference Schedule to learn more.
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 Keynotes and Plenaries
We choose keynotes that present important issues, principles, and policies relevant to organizational ombuds. This image is from last year's address "A Swallow's Broken Leg, Cubism, and Crying in a Korean Grocery Store" by Jon Lee, Association Ombuds from the University of New Mexico Ombuds for Staff Office.
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 Pre-Conference Professional Development Courses & Sessions
In-depth half-day and full-day programs held on Sunday, March 31 before the conference begins!
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International Ombudsman Association