Learn, Connect & Have Fun

The IOA annual conference serves as the premier venue to promote ombuds awareness, increase individual knowledge, and enhance professional skills. The annual conference features keynote and plenary speakers, workshops, presentations, and panel discussions to address a conference theme and provides countless opportunities for connection and engagement.

Attending from outside of the US?  Please visit our international travel information page for more details and to request an official invitation letter.

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Access #IOA2023 Recordings

Even though IOA's 18th Annual Conference has come to an end, it doesn't mean the learning and fun have ended. IOA recorded several sessions for post-conference viewing. Conference recordings are available for free to conference registrants. 

Access or Purchase the Recordings 

Save the Date for #IOA2025

April 7–9, 2025
20th Annual IOA Conference
Miami, Florida, USA

A Message from IOA 

As a profession committed to fairness, we appreciate hearing from members about holding annual conferences in Indianapolis for IOA2024 and Miami for IOA2025. And as an international organization, IOA is always trying to balance a variety of potentially competing needs that our members may not be aware of. We hope it is helpful to share some information that impacted IOA’s decisions to contract with hotels in Indianapolis and Miami to host our conference as well as information about hotel contracting generally:  

  • IOA's conference location is determined by a number of factors including what cities are willing to bid on our conference and if we have been to that region in the last five years.  

  • IOA contracts with hotels at least three years in advance of the conference date. This is generally the minimal amount of advance time required to be able to secure space that is adequate for both hotel meeting and sleeping room needs.  

  • Both of the contracts for Indianapolis 2024 and Miami 2025 were re-negotiated as part COVID pandemic cancellations in 2021 and 2022, and cannot be canceled without significant cost to IOA.

  • In September of 2023, California removed its travel ban list for state employees clearing the way for California's higher ed and government ombuds community to attend.  

  • There are organizational ombuds practicing in Indiana and Florida as well as the 22 other states named in the ban. While we understand that there are concerns about state policies and practices, we also have a number of ombuds and other participants who practice in those states that would like support. 

  • We try to host conferences in locations that can be easily traveled to by our international community. Miami is a gateway to the Caribbean and Latin America, and also more easily accessible from southern Europe.   

  • Finally, we have often considered hosting annual conferences in locations outside of the U.S. and have been met with concerns that U.S. members would not be able to travel. Balancing these competing needs is always a challenge.  

We understand some members are concerned and disappointed. We share this information in an effort to illuminate the complexities of hotel location contracting.  Should any location present an issue of physical safety for our members, participants, and staff, we will need to reassess as we get closer to the conference date.  


Thank You to Our 2023 Partners