IOA Conference Frequently Asked Questions

Please review the IOA 2023 Frequently Asked Questions before attending! If you have any additional questions that were not answered below, please reach out to the IOA office at [email protected] or at 1-206-209-5275.

Registration Questions

  • Do I need to be a member of IOA to register for the event?
    • IOA membership is not required. IOA 2023 is open to all! However, IOA Members receive a discounted rate on conference registration. If you are not yet an IOA member we encourage you to learn more about all that IOA has to offer by visiting our website. Become a member >

  • What does the registration cost?
  • What is the registration cancellation policy?
    • All cancellations must be submitted via email IOA at [email protected]. Cancellations submitted on or before Monday, 6 March 2023 will receive a refund, less a $75 processing fee. No refunds will be given for cancellations received after Monday, 6 March 2023. Registrants who cancel after Monday, 6 March 2023 will be responsible for payment regardless of attendance. Substitute attendees will be permitted, and requests for substitutions must be submitted via email. After an invoice is past due, a late fee of $20 will be assessed. (If at any time our event format changes from an in-person event, registration fees and cancellation policy will be assessed.) Read all of the event terms, conditions, and policies.
  • When does registration close?
    •  Online registration will be closing on 3 March 2023. Walk-in registration will be available onsite.

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Schedule, Content & CE Questions

  • What days/times are the sessions? Where are the sessions being held?
    • There will be three days of events and sessions that will follow the order outlined on our schedule page. Please note, this schedule is subject to change as programming develops. All times are listed in Pacific Standard Time first. The onsite sessions and events will be held at The Westin Seattle. Offsite events will list the location on the relevant session or event page when location information becomes available. View Schedule >
  • What meals and snacks are included in the registration? 
    • Coffee and tea, as well as the following meals and snacks, will be provided
    • Monday: Breakfast, Morning Break, Lunch, Afternoon Break, Evening Reception
    • Tuesday: Breakfast, Morning Break, Lunch, Afternoon Break
    • Wednesday: Breakfast, Morning Break
  • Does the Conference offer continuing education credit? 
    • All IOA Conference session materials are sent to the CO-OP® Certification Board to be approved for Professional Development Hours (PDH credits). Credits for CO-OP® credentials are self-reported and the credits are delivered based on the sessions you attend.
    • There are three CO-OP® designation levels: CO-OP®, Candidate for CO-OP®, and Inactive CO-OP®. Learn more about CO-OP® >


View Schedule