2020 Pre-Conference Sessions

Professional Development

IOA traditionally offers additional full-day and half-day courses preceding the conference. The Conference Committee and the Professional Development Committee are currently accessing which pre-conference courses they would like to offer this year. More information will be posted in December. Be sure to check back in.

In the meantime, feel free to take a look at some of the sessions that have been offered at past conferences. 


 Announcing a New Pre-Conference Session

Course Title: Understanding the Ombuds Role: What It Is, How It Works, & Why It Helps Organizations Thrive

Course Description: This half-day course is designed to help people curious about or unfamiliar with the concept of an ombuds understand the role and its unique benefits for all types of organizations. Co-taught by practicing ombuds from diverse sectors, the course straightforwardly explains what ombuds are and do, why they add value, and how they "fit" with and enhance an organization's existing systems of management, human resources, compliance, leadership, and learning. Additionally, the course will address how to analyze an organization's suitability for ombuds services and how to approach establishing ombuds services, including talking with decision-makers and building coalitions of support.

Course Length: 4 hours (half-day) + lunch

Course Capacity: 15-30 people