2020 Pre-Conference Sessions

Professional Development

Sessions: Sunday, 29 March 2020

Full and half-day courses will be offered on Sunday, preceding the start of the conference. Full details of these session offerings will be available early in January 2020. If you need additional details in order to register for the conference within the 2019 fiscal year, please email [email protected].

View the Full IOA Conference Schedule

Announcing a New Pre-Conference Session

IOA has confirmed that it will be offering a new course in 2019. This course will debut at as a pre-conference session.

Course Title: Understanding the Ombuds Role: What It Is, How It Works, & Why It Helps Organizations Thrive

Course Description: This half-day course is designed to help people curious about or unfamiliar with the concept of an ombuds understand the role and its unique benefits for all types of organizations. Co-taught by practicing ombuds from diverse sectors, the course straightforwardly explains what ombuds are and do, why they add value, and how they "fit" with and enhance an organization's existing systems of management, human resources, compliance, leadership, and learning. Additionally, the course will address how to analyze an organization's suitability for ombuds services and how to approach establishing ombuds services, including talking with decision-makers and building coalitions of support.

Course Length: 4 hours (half-day) + lunch

Course Capacity: 15-30 people