Session 2 B

The Future of Organizations: Is There a Role for Ombuds?

Time: Monday 1:40 PM – 2:50 PM

Presenter(s): Rita Callahan, Associate Ombuds, University of California San Francisco; Mary Conger, Learning & Conflict Consultant, EdDLeadership – Learn more about these presenters by visiting the presenter page.

Level: Emerging


Explore cutting-edge organizational changes that are influencing how tensions and conflicts are addressed in the workplace and the potential for ombuds to meaningfully engage these new environments. Review how organizational structures are shifting away from the hierarchical model. Become familiar with deliberate and explicit processes that organizations are incorporating to address conflict earlier and differently. Examine structured meeting models so all voices are heard, decisions are made efficiently, and conflicts are surfaced regularly. Consider leaders' new attitudes about and expectations for using conflict to sharpen a competitive edge. Learn how deliberately developmental organizations, self-directed teams, Teal organizations, and holacracies are changing workplaces and the dramatic impact on the people who work there.

Learning Objectives

  1. Learn how organizational structures are changing.
  2. Explore specific ways new organizational structures are addressing conflict.
  3. Consider the relevancy of the organizational ombuds in new organizational structures
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