Pre-Conference Session 2 - Half Day

Empowering Ombudsmen to Help Solve the Problem of Abrasive Leadership

Time: Sunday, 8:30 AM – 12:00 PM

Presenter(s): Laura Crawshaw

Level: Experienced


This presentation will describe how the Ombudsman role can be enhanced Working from their ethical foundation ombudsmen are perfectly positioned to fulfill the roles of 1) intervention educator, training leadership on how to manage unacceptable workplace conduct, and 2) specialist coach for abrasive leaders, helping them develop insight into their management approaches. The time has come to stop the suffering caused by abrasive leadership, and ombudsmen should be empowered to “help good people stay.”

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